COVID-19 Response John Roberts Toyota | Manchester TN | Shelbyville

An Important Message Addressing COVID-19

The well-being and safety of our customers and staff is of the utmost importance for John Roberts Toyota.

In light of the rapidly developing situation involving COVID-19, we are constantly monitoring information from the Tennessee Department of Health and the Centers for Disease Control and Prevention (CDC).

Here at John Roberts Toyota, we remain open for business and we're taking every precautionary measure to ensure the safety of our staff and customers. Any employee who feels sick or has afflicted family members, has been instructed to stay home for their own safety and health and for that of our employees and customers alike. We are also regularly cleaning and disinfecting high traffic areas, including door knobs, tables, and work stations. Customers will see staff members wearing gloves and regularly cleaning these areas throughout the day for the health and safety of everyone.

Despite these comprehensive measures, we can appreciate that you may still prefer to not visit our dealership. Please know that we are fully equipped to assist you with your sales and purchase needs.

John Roberts Toyota

2610 Hillsboro Hwy Manchester, TN 37355

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Sales 931-723-4444

Service 931-723-4444

Parts 931-723-4444

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Finance Pre-Aprproval

For Sales:

If you are in the market for a new Toyota or pre-owned vehicle, but would prefer to shop from home, our Online Express Store offers multiple features and tools that make an online vehicle purchase extremely easy.

Additionally, we are offering free home delivery of you vehicle (up to 300 miles from our location). A sales staff member will bring the vehicle and all necessary paperwork to your home or place of work at no additional charge. Let us know if you have a trade and we'll evaluate your vehicle on the spot. And, our Sales team is only an email, phone call, or online chat away to assist you with all your car buying needs.

Learn More About Our Online Express Store

How It Works

WORRY LESS IN THESE STRESSFUL TIMES

Toyota Financial Services has just announced a 90 day deferred payment* customer support program. This is effective March 18th - June 1st and available for all new Toyota models.

For Service:

We proudly offer pickup and delivery for our service customers within 25 miles of the dealership. And while your car is in for service, please know that our valets, advisors, technicians, and detail shops are also taking precautions and following the best practices that we have put in place.

Further, disinfecting wipes are conveniently available to you should you want to wipe down your steering wheel and other parts of your vehicle’s interior upon receiving it back from us.

From all of us here at John Roberts Toyota, we wish you and your loved ones safety and wellness during these challenging times.

Sincerely,

Caitlin Roberts,
General Manager

Richard H. Feulner, Jr.
Sales Manager

Cell 931-841-5810 (Call or Text)

* 90 day deferred payment available only on new Toyota vehicle purchases. Maximum term is 72 months. Subject to Tier 1+ through Tier 3 credit approval. Finance charges accrue from the contract date origination. Earned interest over the first 90 days will be amortized over the term of the contract but will not be added to the principal.